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Shipping Policy

Thank you for shopping with tForce Lighting Ltd www.tforceled.co.uk

 

tForce Lighting Ltd only off the highest quality products. Your order is important to us and we make every effort to ensure products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.

 

Overseas Delivery



We are unable to post items to other countries outside European Union. Please ask for the International postage rates before you order.

 

ORDER PROCESSING

Orders placed by midday GMT are normally processed and shipped within same day (excludes weekends and holidays).

 

SHIPPING METHODS

We use Royal Mail, Interlink Express, DPD and UPS to ship our orders. Pallet orders can be arranged. All shipments over £50 or more than 5 items are trackable and insured. If your order is not delivered as promised, we can issue a replacement or refund to you as long as we are informed within 14 days.

 

UK – Standard Delivery (2-3 days delivery time)

UK – Express (Next Working Day – order must be received before 12:00 GMT)

EU – Standard Signed or Tracked (up to 5 days delivery time)

 

 

SHIPPING COST

Shipping charges vary depending on the package size, weight, destination and shipping method.

 

International Shipping Rates are calculated based on a number of factors, including desired service level, the weight of the item, and the cost of shipping, handling, and customs clearance. If you require specific shipping methods please Contact Us.

 

Summary shipping rates:

 

UK - Standard 

Orders under £75.00 shipping charged at £5.00

Orders £75.00 and over shipping is included

 

UK - Express

Orders charged at £9.99

 

EU – Austria, Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Rep. Ireland,

Shipping charged at £15.00

 

Free shipping and/or other shipping promotions do not apply to oversized packages. Additional shipping charges will be added to all orders containing oversized products at the time of processing.

 

The maximum size and weight limits for sending items within the UK are as follows:

 

   Maximum weight:                                        30kg

   Maximum length:                                        1.5 metres

   Maximum combined length and girth          3 metres

There is no maximum multiple-item consignment weight limit for any UK service.

Our Express service allows for the following size and weight restrictions:

 

   Individual parcel limit 30kg with no limit for multi-item consignments

   Maximum parcel length 1.5m and 5m maximum length and girth combined

 

 

 

 

 

PRICING POLICY

tForce Lighting Ltd reserves the right to change prices at any time. Purchase prices are final at the date of purchase.

 

CANCELLATION POLICY

tForce Lighting Ltd make every attempt to process orders as quickly as possible. Once an order is paid for and enters our system, it cannot be cancelled or modified. Standard Distance Trading Returns and Exchanges Policy applies to all orders.

 

Force Majeure

No liability will be accepted by tForce Lighting Ltd for any failure or delay in performance which is wholly or partially due to an Act of God, War, Fire, Explosion, Riot, Civil Commotion, Restriction by Government or other competent authority, Strikes, Lock Outs, Failure in supplies or to any cause whatsoever beyond our control.